Privacy Policy
This Privacy Policy describes how Travel Ginie Tours ("we," "us," or "our"), the operator of the website [Your Website URL, e.g., www.travelginietours.com] (the "Site"), collects, uses, and discloses your personal information when you book our Varanasi & Ayodhya tour packages and use our services.
When you access or use our website and services by using our services and Site, you consent to the use and collection of data in line with this policy.
1. Information We Collect
We will collect a range of information to serve a variety of motives to enhance and offer the quality of our service to you.
A. Personal Information
These are the details that could be used to determine your identity, for example:
- Identity Information: Name, date of birth, gender, passport or other identification information (required when booking travel).
- Contact Details: Postal address, phone number, email address.
- Payment Information: Credit/debit card details and bank account details (processed safely by third-party payment processors).
- Booking Information: Tour package details (Varanasi, Ayodhya), the dates of travel, preferences for itinerary, and special requirements (e.g., food preferences and accessibility requirements).
- User Account Information: Username and password when you sign up for an account.
B. Non-Personal Information
These are data that do not specifically identify you, like:
- Technical data: Internet Protocol (IP) address, type of browser and version, the time zone settings type, types of browser plug-ins, as well as versions of operating system, platform, and OS.
- Usage Information: Information about how you navigate our website, such as pages visited as well as links clicked, and the length of your visits.
- Location Information: General location derived from your IP address.
2. How We Use Your Information
The information we gather is for the following reasons:
- For the Purpose of Your Booking: To process and confirm your reservation for your tour (hotels, transport, guides, and hotels as well as guides) for Varanasi and Ayodhya.
- Communications: To send you confirmations of bookings, invoices, notifications on your itinerary, as well as respond to questions or requests for customer service.
- Payment Processing: To process the payment for tours packages.
- Marketing and Promotions: We will provide you with newsletters, promotional emails about new products, such as special offers, or any other information that we think you might consider interesting (you are able to opt out at any time).
- Service Improvement: For analyzing the usage of our website, analyzing internal data, and enhancing our offerings, as well as our website's functionality. The products we offer.
- Legal Compliance and Security: In order to meet legal requirements, apply our terms and conditions, and ensure our integrity and security of our services and systems.
3. Sharing and Disclosure of Your Information
Your details with the following companies:
- TPS Providers: We need to share the necessary details from our trusted partner in order to make your reservation. This includes:
- Hotels, airlines, local transportation companies, and companies for destination management (in Varanasi and Ayodhya).
- Payment processing providers.
- IT and System Administration Service companies.
- Affiliates or Business Partners: For providing jointly-provided services or promotions.
- Legal & Compliance: We can share your personal information when legally required pursuant to law, or as a response to requests for information from legitimate government authorities (e.g. or a tribunal or public agency).
- Corporate Transfers: In connection with the negotiation of any merger, transfer of company assets, as well as financing of the entire or part of our company by another firm.
4. Data Security
The security of your information is very important to us. We employ reasonable technological and security measures in order to guard your Personal Information from misuse, unauthorized access, modification, disclosure, or access. But, there is no way to guarantee that transfer over the Internet or electronic storage can be guaranteed to be 100% secure. Although we try to employ the most secure and commercially-acceptable methods to protect Your Personal Information, we cannot assure its security 100%.
5. Data Retention
We will keep your personal information only for the time needed to fulfill the requirements set out in this Privacy Statement and for the sole purpose of fulfilling any lawful report, accounting, or other obligations.
6. Your Data Protection Rights
Based on the location you live in depending on your location, you might be entitled to the following rights with respect to the information you provide to us:
- Access rights: The right to access the option of requesting copies of your Personal Information.
- Right to correct: It is your right to ask us to rectify any information that you think is incorrect or incomplete information you feel is not complete.
- Right to be erased: You are entitled to the option of requesting to erase all of your Personal Information, under certain circumstances.
- Right to object to the processing: You have the right to oppose the processing of your personal Information in certain circumstances.
- The rights to data portability: The right to data portability - You are entitled to ask us to send the information which we've gathered either to another organisation as well as directly to us, subject to certain conditions.
If you wish to exercise any of the rights mentioned above, get in touch with us using our contact information in Section 9.
7. Cookies and Tracking Technologies
We make use of cookies and other tracking technology to record the activities on our Site as well as store some information.
- Cookies: Cookies are files containing only a tiny amount of information that are saved on the device.
- Purpose of Cookies: Cookies are essential for tasks (e.g., the ability to keep track of your session) and performance analysis, and targeted advertisements.
- Blocking Cookies: It is possible to instruct your browser to block all cookies or indicate that cookies are being transmitted. If you choose to refuse cookies, then you might not be able to access certain features that we offer on our Service.
8. Links to Other Sites
Our Service may contain links to sites not managed through us (e.g. official tourist sites of government agencies and blogs of third-party bloggers). If you click an external link and click it, you'll be directed to the website of the third party. It is highly recommended that you go through the Privacy policy of each site that you browse. We are not in control of and cannot assume any responsibility regarding the privacy policies or the practices of any other website or service that is owned by a third party.
9. Changes to This Privacy Policy
We can update our privacy policy from time to time. We will inform you of any updates by putting the latest Privacy Policy here, as well as updating it with the "Effective Date" at the beginning of the Privacy Policy. It is recommended that you review this Privacy Policy regularly to ensure that there are no changes.
10. Contact Us
If you have questions concerning the Privacy Policy, you can reach us at:
